Foodcourts
They talk about it better than we do
The Skeat team is pro-active, it’s a pleisure to collaborate with a team where information flows smoothly, they are a force of proposal on our development projects and show a great reactivity to our emergencies.
75% of customer orders go through Skeat and we have observed an average basket increase of 25% on a digital order compared to a classic order
The Skeat expertise
For several years, Skeat has been supporting its Food Courts clients around 4 key issues
Remove waiting lines
Provide a seamless experience where your customers no longer need to wait in line. They only need to wait at their table before being notified to pick up their order
Maximise the average basket
Offer your customers a smart and frictionless ordering experience. By offering them the right product at the right time, they spend in average 23% more
Boost re-ordering
A second beer? A coffee? A dessert? Less than 10% of your customers reorder during their visit. With Skeat, it's over 38%
Build customer loyalty
What do your customers do when they have a magical and seamless experience? They come back. With Skeat, customer retention is on average twice as high
Skeat gives you the tools to achieve your goals
Over 430 digital ordering and payment features that will allow you to offer an experience that meets the expectations of your customers and teams
Multi-basket ordering
Allow your customers to take full advantage of your food court concept by allowing them to order simultaneously from several stands
Your customers can access all the stands in 1 click and filter the display according to their preferences. They select the products of their choice on different stands and order in 1 click
Your customers make a single transaction for products from several stands. Skeat takes care of dividing the bank flows between the different companies (restaurants)
Avoid multiplying orders on the kitchen display or printers. Skeat automatically merges all orders from the same group of people
Order tracking
Provide your customers with clear information about the status of their orders and smoothen your operations
Your customers track the status of their order per stall, not the entire order. Their beer will be cold and their burger will be hot
Customize the notifications and text messages your customers receive according to their orders' status, and turn them into a marketing tool (links, upsells, re-ordering, coupons...)
Your customers have access to a dynamic map of the location to simplify the retrieval of their orders from different stalls
Upsells and combos
Your POS is only a working base. By synchronizing it with Skeat, your potential revenue is highly increased
Encourage your clients to select payable options on your desired products (extra bacon +2€, pepper sauce +1€)
Skeat identifies your clients' purchasing basket and suggests automatically an additional purchase with high probability (dessert, drink, snack, ...)
showcase your special combos and menus, and enable your customers to benefit from them automatically on Skeat
Discounts and loyalty
When customers use your Skeat web app, they are using their own smartphone. This opens up a huge number of opportunities.
Automate data-driven discount scenarios and always offer the right product at the right price to your customers
Automate the creation of coupons for your customers and define when they apply
Connect your loyalty program to Skeat and allow your loyal customers to enjoy their benefits directly on the web app
Collect customer data in full compliance to boost your marketing campaigns and understand your customers better
Your teams will love having control
Manage, monitor and enrich your customer journey from a powerful and intuitive web interface
Service management
In real time and adapted to multi-site
Financial management of transactions
Keep control of your financial flows safely
Real-time content management
Create, edit and send messages and other content in 1 click from your dashboard
Analytics & user data
Enrich your customer knowledge and increase your performance tenfold
Do you manage a group of more than 10 locations ?
Discover Skeat ENTERPRISE, the white label solution for the most ambitious projects
